Our Blog

Facebook Brand Pages Get a Facelift on March 30th

If you have a Facebook page for your business, you can get the new Timeline design by visiting your Facebook page and clicking “preview.” If you do nothing, all Facebook pages will be upgraded to the Timeline design on March 30th, this Friday.

What’s different in the new Timeline design?

Cover Photo (NEW)
Cover photos are a new feature, this should be a photo that expresses what your business is about and gets people interested in your page.

It should be at least 399 pixels wide.   You will need to avoid using  copy and promotional  creative in your cover photo, it is against Facebook’s Page guidelines.  Facebook provides the following guidelines on cover photos:

Cover images may not contain:

  • Price or purchase information, such as “40% off” or “Download it at our website”
  • Contact information, such as web address, email, mailing address or other information intended for your Page’s About section
  • References to user interface elements, such as Like or Share, or any other Facebook site features
  • Calls to action, such as “Get it now” or “Tell your friends”

Cover photos are optional, if you don’t upload an image, the area will collapse.

Profile Photo
There are no changes to the profile photo.

Pinning and Starring Updates (NEW)
You can now pin an important post to anchor it at the top of your page for up to 7 days.  This will allow those that visit your page see your most important content first.   You can also now star an interesting post so that it expands the entire width of your Facebook page, making it more prominent to visitors.

Application Pages
Application pages, formerly known as Tabs, were the links on the left hand side of your pages. Now they’re icons at the top of your timeline that link to standard page features like photo albums and custom tabs.  Facebook removed the ability to have a default landing page, but you can sort the order of your icons and you can also customize the look of your icons.   The only icon you cannot move is the photo icon, it will always remain first.

Need more information?  Facebook offers the following resources:

Facebook’s Interactive Video Describing the Changes
Facebook ‘s Quick FAQs

While change is never easy, at EAG we have found that these new changes offer us more flexibility and the ability to tell the brand story of EAG. You can see the EAG page, converted over to the new Timeline format, with a Cover Photo and customized Icons by visiting the EAG Facebook page.

We’ve also created a visual guide to show what’s different.  As always let us know if we can assist you in moving into the new Timeline design.

Content Marketing – Powerful for Local Businesses

Our search world has changed. Results pulled in from Google, Bing and Yahoo are now all content-related, so it’s the job of search engines to provide users with results that give them the information they’re looking for.  The better the results returned to the user, the more users will use them.

But relative content isn’t just to boost search engine preferences. Did you know that content still reigns supreme when it comes to businesses building relationships with people?

It’s called content marketing, and it allows consumers to get to know you before they ever pick up the telephone or submit that inquiry form.  Your content can help them in making a decision, or save you time by prequalifying that prospect. And truthfully, who doesn’t need to save a little time?

Consider the following statistics reported by the Custom Content Council:

  • 90% of consumers find custom content useful
  • 61% of people feel better about a company that delivers custom content and are more likely to buy from that company

Why does content matter?

When we look at the value of the internet and what we enjoy most about it, we see that it primarily comes from the ability to read and share the knowledge that we gain: content. Social media marketing is a prime example. Social media is all about sharing ideas and information – providing your customers and prospective customers with relative and interesting content and value. Without content, what will you share?

Content is especially powerful for local businesses due to the way that search results are cultivated now. In 2009 Google introduced personalized search. So now when you type in search parameters, the results are based on your personal search activity for the last 180 days and order the results accordingly. For example, since consumers often search for local information, many times local results are returned on page one. If you are local to a user and you have the most content out there, you can increase your search engine rankings on your key products and services with search optimized content.

What does this mean for my business?

Developing and utilizing useful content for your business isn’t a quick-fix, it takes time and effort.  It’s the one thing that most small business owners dread and develop anxiety about. You mention content marketing and the eyes glaze over quickly.

“What will I write? “
“When will I find the time to write?”

Ok, hold up. If the only thing holding you back from content marketing is time, know-how and ideas – stop. Think of content marketing just like you do other marketing strategies: If you lack the time, the know-how, creativity and ideas – you ask for help, right? You can also ask for help when it comes to content marketing, but let’s evaluate what you need help with.

Content marketing consists of:

  • Strategy
  • Process
  • Content Production
  • Distribution
  • Analytics

First determine what you can and want to do. Perhaps you have the ideas, but aren’t sure of how you are going to produce the content. Or maybe you just don’t know where to start, so you need help with strategy and process. You also may be one of those companies that just need help with all of it – and that’s ok too.

When sitting down with clients to discuss content marketing, we always make it clear that no matter what you outsource, you must actively participate in the process and commit to it for it to be a success. You’ll be needed for input, thought leadership and authenticity. We can handle the rest for you.

Effective use of content marketing is key for any size business. But knowing what your business has to offer and using the tools at hand to get the right message in the right hands at the right time is what will make your business stand out in the crowd.

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2012 Super Bowl Ads. Predicting the Winners.

Just weeks away from Super Bowl XLVI and Super Bowl commercials are already getting buzz. Who will win the ad wars?

Here’s our perspective without the benefit of any research or review of the coming advertising spots. And what are our criteria for success in the Super Bowl? It’s not the funniest commercial or the one that packs the most special effects. Read more »

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Small Business Seeks Advertising Agency. Impossible Quest?

When a small business is looking for an advertising agency relationship, is this inherently an impossible quest?

We’d like to think not since our mission and purpose has been to serve small businesses in an era when a broad-spectrum advertising agency is getting harder and harder to find. In the advertising business, this is a period of specialty. Read more »

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Congratulations, You May Already Be A Winner

 Should you enter award programs for your business?

Should you hire someone to complete your award entry?

Sometimes you don’t even have to enter to win.  So says a recent email from the U.S. Commerce Association.  Read more »

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When things grow…

When things grow, they change.  Change is inevitable and we accept it.

 Working entirely with small and growing businesses we see change every day.  Fortunately with clients we typically see growth and the positive change that accompanies it.  Read more »

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What’s Ailing Small Business? by Dennis Boone, Ingram’s Magazine

(EAG President Paul Weber contributed to this article which appeared in the  June 2011 issue of Ingram’s Magazine.)

Politicians and regulators aren’t making things easier on small companies, and the results show up in the monthly unemployment reports. 
Read more »

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The Greatest Compliments Are Unexpected

Today a budding entrepreneur called EAG to inquire about our services.  This is a serial small business owner with another great idea, ready to go to market.  She needs our help and we’re eager to get started.
Read more »

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Does this color make my logo look fat?

Meet Honeysuckle,
Pantone’s color of the year for 2011.

“Courageous. Confident. Vital. A brave new color, for a brave new world. Let the bold spirit of Honeysuckle infuse you, lift you and carry you through the year. It’s a color for every day – with nothing “everyday” about it.”

Add it to your wardrobe, your walls, or even spice up your next direct mail campaign. We decided to dress up our logo with this year’s “it” color. Click here to read more about Honeysuckle.

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Innovation = Exhilaration

By Paul Weber, EAG President

Today I had the pleasure of spending the day as an advisor, mentor, contributor to a business plan review by participants in the University of Missouri Kansas City Institute for Entrepreneurship and Innovation. The students (future entrepreneurs) did more for me than I did for them.
Read more »

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Simple Etiquette: The Obvious and Overlooked Trick to Marketing in the Social Media Age

By Paul Weber
As appeared in the March/April edition of Flourish Magazine

Come to find out, parents and teachers were onto something all along. Two iconic phrases we all remember well are, “Pay attention when I’m talking to you” and “How would you like to be treated like that?” This insistence on active listening and self-reflection turned us into better people. Using them in social media makes us better business owners and company ambassadors.
Read more »

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Interview: Regional Advertising for Small Business

Recently, EAG President Paul Weber was interviewed by an area MBA student on the topic of regional advertising for small business.  Excerpts from that interview give an interesting perspective on how business owners tackle advertising in a sprawling community with both urban and suburban audiences. 

Q.        Define for me what you see as the different geographies one must understand when advertising a small business in the Kansas City area?

A.        First, seldom is there really a state line when it comes to local advertising and marketing.  Distance, convenience and other barriers like crossing a river are much more important.  When it comes to localized advertising in Kansas City we typically define areas as Johnson County or Overland Park, including Lenexa, Leawood and Olathe; Eastern Jackson County including Blue Springs, Independence and Lee’s Summit; Kansas City, Kansas; North Kansas City up to and beyond Liberty; South Kansas City and Downtown which at times may include areas as far as the Plaza.
Read more »

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Content is Still King These Days

Quick, tell your entire brand’s story in 140 characters or less.

 While you’re at it, fill that 140-string of characters with keywords that will make Google stand up and take notice.
Read more »

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Even When They Fail, Southwest Succeeds

Recently returned from a trip to Las Vegas (ironically to give a speech that included a lot of Southwest Airlines references) I overlooked the fact that I had purchased an upgrade.  This was in my in-box upon my return.  simple things, done in simple ways keep us loyal.  Kudos to Southwest – as usual.

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Opportunities & Elbow Grease

Opportunities & Elbow Grease: Getting Visibility for a Start-Up

EAG’s Paul Weber is quoted in PRNewswire’s blog March 1 in a story Authored by Sarah Skerik, VP social media, PR Newswire.  See how Twitter and FourSquare bootstrapped their way to success in the early days.  PRNewswire

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Are you a sophisticated marketer?

By Paul Weber
As published by Flourish! Magazine January/February 2011

Some companies have great marketing from a tactical perspective. Others rely on breakthrough creative to stand out. Unfortunately, a great many still use the ‘try-it and see what happens’ method of marketing.

Read more »

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A Letter to Google

Dear Mr. Google,

We are a Kansas City advertising agency and would love to know how to best use your search engine. Not to find a Kansas City advertising agency, but to help promote our own local advertising agency services. You see, we’re really confused about how search engine logarithms connect our local advertising agency with small business searching for advertising services in the Kansas City area.

Read more »

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Social Media is Fine but People Want Choice

Social media is fine but people want choices.

Today I was speaking to a group of business start-ups when the question was asked, “With everyone texting and tweeting, shouldn’t I focus on social media for launching my new business.”

Read more »

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The Original Search Engine

They still don’t get it. Even as they slowly wither away, the Yellow Pages industry still doesn’t get it.

“The Original Search Engine.” When I saw this Yellow Pages industry tag line in an ad campaign to resurrect directory usage, I thought it was pretty clever. But too little, too late.

Read more »

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Three Small Words Can Help Build Your Nonprofit Brand

By Paul Weber
from Jeffrey Byrne & Associates, Inc. Newsletter

At the recent American Marketing Association Nonprofit Marketing Conference one theme kept recurring with speakers and facilitators; a solid brand message must be developed and delivered internally, long before any external advertising is created. But developing this message is easier said than done. Read more »

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Shorts: About Us, Our Clients, and Generally Important Stuff

Congratulations to EAG’s own Karrin Huhmann, who recently received her MPA in nonprofit management from the UMKC Bloch School. Thanks to Karrin, we all feel a little smarter around here.

Read more »

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All Employees Should be in Marketing

Gaining and retaining customers is the job of everyone in the company. Read more »

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Holiday Gift Guide

As published in the Kansas City Small Business Monthly, November 2006

Picking up my Sunday newspaper just became part of my exercise routine. At a whopping 10.5 pounds (yes, I weighed it), keeping current on national events can also keep you in shape. But if you need a lighter workout, just remove the seasonal advertisements and the paper shrinks to a diminutive 4 pounds. Read more »

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Marketing To and Through Your Sales Staff

By Paul Weber
from Ingram’s Magazine

For all the time, energy and resources we expend on building a brand, the efforts can often be wasted if your sales force is not adequately trained to support the brand. To complete an effective marketing strategy, sales involvement must begin at the earliest stages and end with effective sales training.

Read more »

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Like Your Mission, Your Brand Should Guide Your Actions, Words

As originally appeared in the Jeffrey Byrne & Associates, Inc. newsletter, News You Can Use

In consumer marketing, the term “brand” permeates every discussion, strategy and writing, as companies attempt to manage consumers’ perceptions of their products and services. For nonprofits, understanding what brand means and how to manage a brand is equally as important, but often overlooked. Read more »

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Three Small Words Can Help Build Your Nonprofit Brand

As originally appeared in the Jeffrey Byrne & Associates, Inc. newsletter, News You Can Use

At the recent American Marketing Association Nonprofit Marketing Conference, one theme kept recurring among speakers and facilitators: a solid brand message must be developed and delivered internally, long before any external advertising is created.  Read more »

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In Defense of SPAM and Telemarketers

By Paul Weber
from Johnson County Business Ledger

Its 6 p.m., dinner is on the table and the phone rings. Would you like your carpets cleaned? No thanks, I have hardwood floors. You just won a fabulous free trip. No thanks, I don’t travel much. Would you be interested in a free siding estimate? No thanks, my house is brick.

Read more »

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